Friday, July 11, 2008
Melissa Zollo could change your business if you only learn to listen better to your Customer. Now IMAGINE that!
Okay...let's just say I'm on a roll today and if you've got a minute I'd like to introduce you to one of the most amazing women on the planet. She is someone who I'm very proud to say is also my friend but that in no way contaminates my opinion about her. In her own rite she is quite a phenomenal human being. In my point of view she does qualify to be put in my Customer Passion Evangelist Hall of FAME. Melissa Zollo is her name helping you to IMAGINE is her game.
Why would that be of a great benefit to you if you're having trouble with your Customer Service? Well because Melissa understands THE POWER ---You now have in your possession--- but the very same power you may be using to work against you in a very important Customer relationship.
Melissa's well beyond the expertise of teaching you the mere gamesmanship of creating fantasy's. She'll show you how to live more in the Present Moment with your Customer. How could this help you add value to the client relationship? Well I'll tell you right off the bat, most customer to employee relationship is destroyed because some employee (maybe yours) is refusing to live in the moment as they serve your customer. How could living in the moment make for a better Customer Experience?
I can easily tell you that customers are really deeply and passionately into the moment of the experience when it comes to making a purchase. I'd almost be willing to take some criticism here by saying they are ---almost in a trance--- during the buying or purchasing experience. One false move or phony desire to extract their wallet out of their purse or pocket without tending to their interest in a way that is genuine could easily have you pegged as a pick pocket or pick purse, a snake oil salesman or a fool in the mind of your customer.
How can Melissa Zollo help? She can easily teach your staff how to IMAGINE ---Living in the NOW--- as they serve your most precious financial donor of your enterprise...your loving customer. Sorry I have to go and serve one of my clients. I can assure you they are under my protection because I'm imagining how wonderful they'll perceive this experience.
Is there anything else I can do for you today? I love serving others
Lovingly Deremiah *CPE
Sometime in the near future
I'll share how to improve on
listening better and how it pays
you can reach Melissa Zollo at
and tell her I sent you.
Who is Melissa Zollo?
She conducts "Dream Your Life into Being" teleseminars and powerful audio programs like: "Discover the Power of Imagination," "How to Unleash the Power Within and Attract Money," and "Melissa`s Secrets on the Law of Vibration." Her eBooks include 3 volumes of "Daily Appetizers for Making Life a Feast." enjoy with a smile and live happier.
You're not going to believe this but there was a time when I did not fully understand the advantages of why I should be endorsing books. I'm such a shameless promoter of others because I'm always looking for an opportunity to help them out.
Like my friend Sharon Aynn who recently launched her book http://www.createyours2.com/bonuses.html . I offered to help her out first of all because it really is a good read.
But endorsing books for friends like Sharyn really should have some overall impact for everyone involved. Now a days most people just jump right on the band wagon slanging there endorsements here and there without any consideration and respect for their own name.
So why would my stance on endorsing books like Sharyn's http://www.createyours2.com/bonuses.html change?
Because most people are not expanding their education through reading books. Very few people use their neighborhood library to expose themselves to greater knowledge. If my Godfather Brian Tracy, is correct in his assessment of peoples lack of determination to read then I feel obligated to do so.
Do you remember when you were a child or even as an adult you were about to cross a busy street and found a crossing guard at the cross walk. How did that make you feel? Hopefully you felt secure and protected. You knew that crossing guard would assure you of a safe clearance and that's how I see my responsiblity.
As an AMAZON book critic and a Marketingprofs Top 25 marketing expert I feel obligated to assure you of what books out there are worth your time. If you're like most people you're very busy and the world is constantly changing so I say to you today...Let me be your crossing guard. To expose you to books you should consider. Next time I'll tell you what my favorite book of all times is and why you should get you a copy. Have a great day.
Is there anything else I can do for you? I like serving others.
Lovingly Deremiah *CPE
I like you because together we can make the world a better, happier and Fun place to live.