Okay...let's just say I'm on a roll today and if you've got a minute I'd like to introduce you to one of the most amazing women on the planet. She is someone who I'm very proud to say is also my friend but that in no way contaminates my opinion about her. In her own rite she is quite a phenomenal human being. In my point of view she does qualify to be put in my Customer Passion Evangelist Hall of FAME. Melissa Zollo is her name helping you to IMAGINE is her game.
Why would that be of a great benefit to you if you're having trouble with your Customer Service? Well because Melissa understands THE POWER ---You now have in your possession--- but the very same power you may be using to work against you in a very important Customer relationship.
Melissa's well beyond the expertise of teaching you the mere gamesmanship of creating fantasy's. She'll show you how to live more in the Present Moment with your Customer. How could this help you add value to the client relationship? Well I'll tell you right off the bat, most customer to employee relationship is destroyed because some employee (maybe yours) is refusing to live in the moment as they serve your customer. How could living in the moment make for a better Customer Experience?
I can easily tell you that customers are really deeply and passionately into the moment of the experience when it comes to making a purchase. I'd almost be willing to take some criticism here by saying they are ---almost in a trance--- during the buying or purchasing experience. One false move or phony desire to extract their wallet out of their purse or pocket without tending to their interest in a way that is genuine could easily have you pegged as a pick pocket or pick purse, a snake oil salesman or a fool in the mind of your customer.
How can Melissa Zollo help? She can easily teach your staff how to IMAGINE ---Living in the NOW--- as they serve your most precious financial donor of your enterprise...your loving customer. Sorry I have to go and serve one of my clients. I can assure you they are under my protection because I'm imagining how wonderful they'll perceive this experience.
Is there anything else I can do for you today? I love serving others
Your Servant,
Lovingly Deremiah *CPE
deremiahcpe@gmail.com
PS
Sometime in the near future
I'll share how to improve on
listening better and how it pays
huge dividends.
PPS
you can reach Melissa Zollo at
http://www.presentmemory.com/
and tell her I sent you.
Who is Melissa Zollo?
She conducts "Dream Your Life into Being" teleseminars and powerful audio programs like: "Discover the Power of Imagination," "How to Unleash the Power Within and Attract Money," and "Melissa`s Secrets on the Law of Vibration." Her eBooks include 3 volumes of "Daily Appetizers for Making Life a Feast." enjoy with a smile and live happier.
