THINK ABOUT THIS...THE THIRD TIME WAS NOT A CHARM

Are you an employer or manager and is it your responsibility to over see the workers who are supposed to be part of your *CCT, Customer Care Team? As a manager or supervisor do you ever wonder how your employees really treat your customers? If you've never given this any thought think about it again.

CALL YOUR OWN COMPANY TO TEST THE CLIMATE OF YOUR WORKERS...
is a very important part of really seeing how your company does business. As a matter of fact hire some people, call into your own business or maybe even have a friend call into your company and determine what level of service your employees are giving your customers. Is it a charm or is it a harm?

Some companies just back off without ever reviewing an employees working relationship with it's customers...that's a mistake. Your customers are the life blood and partner of your organization. Being a CRM may not be enough to take you to the next level with your clients but being a *CPE (Customer Passion Evangelist) will allow you to evangelize every single customer with the passion they deserve.

Is The Third Time A CHARM or Was It A HARM!
We all have heard how the third time is supposed to be a charm. Well today for me and a few of my fellow tax paying citizens the third time was not a charm. Often times dealing with representatives of a company can be an ugly experience. Those who are supposed to be front line employees should know better and understand how they should treat their companies customers. The companies customers belong to the company not to the employee of the company but sometimes workers who are employed by the company forget who the customers belong to.

IGNORANCE IS UNFORGIVING...
Although the company gives their employees the authority to deal with their clients they often forget to check the level of service being dealt out. But your lack of knowledge does not bring your customers back from the dead or a harmful experience. It's the companies responsibility to examine using first hand practical direct observation techniques.

Make monthly, weekly, & daily check-ups a thing your company does often.

It's amazing to me how much more money a company could be earning if they truly had employees who were into serving the customer with passion. But sometimes that's not what you get when you meet these frontline workers. Sometimes you get what we got today...a whole lot of grief, bad attitudes and to make matters worse we even paid them for it.

So when you think the third time is supposed to be a charm think about this: Have I called into my company this week or even once this month to test the value of our service? Have I examined first hand how my customers are helping me gain or lose money? Is the third time a charm for my customers or was it a harm to my customers? Think about this!

New & Improved Repel-O-Customers

Have you ever wondered how your employees get rid of customers faster than your lead department can get them in?

Well you no longer have to worry or pull your hair out trying to figure out how they make all of your prospects or the existing customers you've been trying to retain for a life time instantly dissappear. Because getting rid of customers has never been easier with New & Improved Repel-O-Customers! That's right. Repel-O-Customers, is the quick and easy way to turn customers off faster than an ugly website.

Repel-O-Customers
Gives instant protection against customers your CEO has been trying to keep. It's the easiest most logical way to protect your company from revenue sharing customers who want to do business with you! Repel-O-Customers is powerful, effective and may keep your clients away for a life time.

Here's what you get!

1.) Customer Test Kit:
tells you what the customers needs
are. --Instruction Booklet lists customers
preferences, interest and tells you how
much "nasty attitude" to mix in to
your customer care center in order to
get rid of customers faster.

2.) Customer Repellant:
all ingredients come in dry 100% salty
form so that you can "tailor" your entire
customer service departments salty
attitude to effectively destroy your most
happiest customer. The new customer
repellant can arrive at your office, restaurant,
or store today in pre-mixed containers. It's
also available for your Sales, Marketing and
even your Financial department's needs.

Money-Back Guarantee:
on all your Salty Customers who insist on staying.
Repel-O-Customers is 100% guaranteed or
we will refund your customers back to you.
(please include $500 postage for shipping your clients.)

Orders under $10,000 add $150 postage for shipping.

Have You Ever Thought "I Need More Customers" ?

Sure you have!

If you're an actively involved business person, entrepreneur, manager or CEO you've probably asked yourself this question a few hundred times. But at some particular point you've got to start doing something about it. So what can you do when you need more customers?

BLOOM WHERE YOU'RE PLANTED...
Well one of the first things that I recommend my clients do is take a survey of what you already have. Often times we fail to bloom where we're planted. We generally look at the grass on the other side that really isn't any greener than ours and think..."it sure would be a lot better if I had so in so's customers". A Jewish friend of mine told me a story about a guy in the Torah named Moses who when he was caught between a rock and a hard place was instructed to use what he had in his hand. Moses had a rod...so what do you have?

What current customers do you have that you've failed to provide unforgettable, inspirational service to? What would happen if you would maximize the customer relationships of all of the existing customers you currently have? I mean if you really went out of your way to invest some time into going the extra, extra mile for all of your existing customers. I know what would happen and so do you my friend.

So when you find yourself thinking you need more customers do the following:

Bloom where you're planted and take a survey of every customer you have and ask yourself the deep, deep questions that only you can answer...Have you left your customer asking "Where is the love"?

When was the last time I made customer contact?
Did I investigate to find out if everything was going well?
Does my customer feel like they've been left abandoned?
Am I serving them by successfully taking care of all unresolved issues?

If you've done all of the above you're probably not asking yourself "where are the customers"? You're probably asking deeper questions like "Hey Sally when are we going to get in those new hires to take care of all the new customers we're getting"?