Deremiah *CPE...FUZZY CUSTOMER CARE-Be Good To Your Customers

It's very rare to find business people taking "good care" of their customers. It's even more rare to find them taking "GREAT care" of their customers. Often times we find customers being really left out of the "Customer Care" equation all together. I've often wondered how can business people get sooo FOCUSED on the money making part...you know the business plan, the marketing plan and the product plan but still be sooo FUZZY and unclear about taking GREAT CARE of customers? I'm still searching for the answer. You want to increase the profits of your business but you're increasing FUZZY CUSTOMER CARE. I've only got five words for business people...Be GOOD To Your Customers. Fuzzy Customer Care is out and being good to your customers is in! That's Cool Business ladies and gentleman..."Being GOOD to Your Customers". Now here's some of the ways I do it.

DISCLAIMER: Please don't try any of these if you can't be Genuine, Sensitive, Considerate and Loving when you do. These are not gimmicks or tricks but true authentic ways to care for Customers in a way that will surely set you apart.

FOUR WAYS TO BE GOOD TO YOUR CUSTOMERS Deremiah *CPE Style!

1. Before interacting with a customer "Shift your state of consciousness" and act as if you're dealing with someone you love or someone you're falling in love with. It's sure to make your Customer's feel the love.

2. If you're meeting a customer in person or over the phone send an email verifying your meeting of a confirmation that assures them that you're going to be there.

3. Send your Customers a card on their Birthday and make it one with a lot of Fun and laughter in it! Since I sing I do this through Video's on Facebook or youtube!

4. Mail a THANK YOU Card, Note or Handwritten Letter to your Customer telling them how much you love them by pointing out something that makes them an outstanding person. When I was a consultant working with Fortune 500 and 100 companies I stood out from all the other people in my company by using this one approach in a Genuine and sincere way.

Thanks for reading...this will elevate your Customer Service from FUZZY CUSTOMER CARE to GREAT CUSTOMER CARE!

Lovingly loving you Deremiah *CPE

Why Not Love Your Customer?

One of the biggest problems we run into as Corporate Leaders, CEO's, President's, Customer Service Managers, and staff employees is that we fail to love the customer.

The only true service is that of a servant. Archibishop Desmond Tutu, once said "The Leader is the Servant". And isn't that all our customers are truly looking for. Yes! Your customer and my customer are just looking for the opportunity to be lead, to be served and to be loved.

For argument sake let's say Desmond Tutu is right. Than your failure to truly be a leader in your industry is clearly due to the fact that your customers are not having an encounter with a world leader when they arrive at your company to be served. Well how might you change that? How will you establish new plans for better improvements in your organization? I've got a great solution.

Why not love your customer?

What's holding you back from delivering to your customer the one true commodity that can't be bottled and put in a package for sale?

What is it that stops you, me and everyone else from unleashing the dyanmic UNFORGETTABLE SERVANT SERVICE that all of our customers are dying to receive? Well we're just lacking the desire to give our customer a loving relationship that expresses the one universal quality everyone needs.

My mentor and God Father Brian Tracy, talks about the importance of Relationships in Chapter 7 of his book, Creating Your Own Future. In that chapter he talks about the 6th Principle---"Relationships Are Essential". He says that "The Law of Relationships explains one of the most critical success factors of all. It says, relationships are essential; the more people who know you and think of you in a positive way, the more opportunities you will have to achieve your goals."

I believe that Brian would agree with me when I say that all relationships are created out of love. So if you truly want your business to grow vibrantly and spread far you've got to love your customer. So why not love your customer?

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