Happy New Year to you too!
I was meditating this morning. Trying to figure what would be the most valuable idea to kick this New Year off with my customers. It seems everyone is reflecting on the previous year during this time. But the years gone and it's time to take action.
Skip the New Year's Resolutions it's time to change habits. It's time to stop the talking and let's get right down to doing the great things our customers love. Yeah you got to know how to please your customers.
If you're still with me shift your gears and think about it.
Last year you were the leading STAR in your video. You took the Oscar and your boss probably won the best supporting Star alongside you. Now that's not too bad but I'm gonna show you how to get more mileage out of that Yugo. You go and do something to make it different. You go and make your customer really, really happy.
Well in the words of the infamous James Brown why don't you "Give it up and TURN it a loose". That's right let your boss win the Oscar this year. You still with me. I mean this...Make your boss your #1 Customer. And then don't forget the customers King. Make your boss feel like royalty.
Don't talk about going the extra mile...this time "Do It".
Stop the video, fast forward.
That's right! Fast forward!... instead of looking back at the previous year let's FAST foward so we can use Stephen Covey's beginning with the end in mind. You there? Great! Let's imagine. What do you think that big brain in your head is for? That's right we're going to imagine. You and me are going to use our IMAGINATIONS.
So Imagine today is December 31, 2007 and the calendar's about to roll over into 2008. What did you do to make it an Oscar winning year for your boss?
Now with that in mind I won't you to take a piece of paper and begin to right down what you did to make your boss win the Oscar for this year. I know it hasn't happened yet, I know you'd rather not be doing this today but let's just get it out of the way. Remember lifes a self fulfilling prophecy. It becomes what ever you imagine it to be. Okay that's your assignment. Make your boss your #1 Customer. Are you gonna do that? I know you are...you're much too smart to be doing anything less than that.
Is there anything else I can do for you?
Your Servant,
Deremiah, *CPE
by Deremiah *CPE
